Privacy Policy

Last updated: January 2025

Introduction

ProjectMaster Sri Lanka is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or participate in our educational programs.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Full name and professional title
• Contact information including email addresses and phone numbers
• Educational background and professional experience
• Employment information and industry details
• Payment information for course enrollment
• Academic records and certification progress
• Feedback and survey responses

Technical Information

We automatically collect certain technical information when you use our website:

• IP address and geographic location data
• Browser type, version, and operating system
• Device characteristics and screen resolution
• Website usage patterns and navigation behavior
• Referring websites and search terms used
• Time and date of website visits
• Pages accessed and duration of visits

How We Use Your Information

We use the collected information for the following purposes:

Educational Services

To provide, maintain, and improve our educational programs, deliver course materials, track academic progress, issue certifications, and facilitate communication between instructors and students.

Communication

To respond to inquiries, send important notifications about your programs, provide customer support, and share relevant educational content and program updates.

Website Optimization

To analyze website usage patterns, improve user experience, troubleshoot technical issues, and enhance the functionality and security of our digital platforms.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and industry standards related to educational services and data protection.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are contractually obligated to maintain the confidentiality and security of your information.

Certification Bodies

For certification programs, we may share relevant academic and professional information with accrediting organizations and certification bodies as required for credential verification and issuance.

Legal Requirements

We may disclose information when required by law, court order, or governmental request, or when necessary to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data, secure server infrastructure, regular security audits, access controls, and employee training on data protection protocols.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Academic records and certification information may be retained for extended periods as required by educational standards and regulatory requirements.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

Access and Portability

You have the right to request access to your personal information and receive a copy of the data we hold about you in a structured, commonly used format.

Correction and Updates

You can request that we correct or update inaccurate or incomplete personal information we have about you.

Deletion

You may request deletion of your personal information, subject to certain exceptions for legal compliance, legitimate business purposes, and ongoing educational services.

Processing Restrictions

You can request that we limit the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to processing.

International Data Transfers

Your information may be transferred to and processed in countries other than Sri Lanka. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are intended for adults and professionals. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

Marketing Communications

We may send you marketing communications about our programs, services, and industry insights. You have the right to opt out of marketing communications at any time by following the unsubscribe instructions in our emails or updating your communication preferences.

Third-Party Links

Our website may contain links to third-party websites, applications, or services. This privacy policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Data Breach Notification

In the event of a data breach that may compromise your personal information, we will notify affected individuals and relevant authorities as required by applicable laws, typically within 72 hours of discovering the breach.

Privacy by Design

We incorporate privacy considerations into the design and development of our services, systems, and processes. This includes data minimization, purpose limitation, transparency, and implementing appropriate technical and organizational measures to protect personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through our website or other appropriate communication methods. Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Regulatory Compliance

Our privacy practices are designed to comply with applicable data protection laws and regulations, including local Sri Lankan privacy requirements and international standards for educational institutions and professional training organizations.